This Privacy Policy describes the practices of SonomaHaven Appliance Service (we, us, or our) regarding the collection, use, and sharing of personal information collected through our website. By using our website or contacting our services, you agree to the terms outlined in this policy.

Information We Collect

When you use our website to request a service or contact us, we collect personal information from you such as your name, phone number, email address, and any other information you provide. Our website also collects non-personal browsing data through cookies and web beacons, which helps us improve user experience.

Use of Information

Your personal information is used to respond to your inquiries and provide the services you request. We may also use your information to contact you via phone, email, or text for service-related purposes. The non-personal browsing data is utilized to enhance the functionality and user experience of our website.

Sharing of Information

We may share your information with our trusted partners for operational and service-related needs. Our partners are obligated to protect your information and use it solely for the purpose of providing the services you requested. We do not sell your personal information to third parties.

Your Rights

By contacting us or using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to our website or services. In case of such disputes, the maximum compensation you may claim is limited to $100, and each party will bear their own legal fees and expenses.

Cookies and Tracking Technologies

Our website uses cookies and web beacons to collect non-personal data about how users interact with our services. This data is used to improve the site performance and user experience. You have the option to disable cookies through your browser settings, although this may affect the functionality of the website.

Opt-Out

You may choose to opt out of receiving communications from us at any time. If you wish to do so, please contact us at (707) 225-8323.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly to stay informed about our data practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at (707) 225-8323.